General Business Terms 
The company zebrahouse s.r.o. aims at making business with entrepreneurs in compliance with stipulations of Commercial Code. In case of subjects with legal and business relations that are not primarily subject to Commercial Code, being interested in our products, we can conclude an agreement with them only in case that they agree for our mutual relations to follow in full the stipulations of Commercial Code. These general Business terms make an integral part of each and any contract concluded by and between the client and us, unless agreed otherwise in individual cases and in written form. The contractual terms by and between the client and the company zebrahouse s.r.o. that are not set in the contract or in General Business Terms (hereinafter referred to as GBT) follow the stipulations of act No. 513/1991 Coll., Commercial Code as amended (mainly § 409 and consequent). Regulations or purchase term of the client that are in discrepancy with these terms, are not binding for us, even though we do not refuse them expressly. In case of individual points in our contracts or General Business terms to be legally inefficient, the other articles remain to be in full validity. Instead of inefficient adjustments, there apply the stipulations tht reach the economic effects of the inefficient clause in the easiest possible way.
Offer
Prices set in our are applicable under condition that the data significant for our offer remain unchanged. Our prices are stated including VAT as well as excluding VAT. At the present time, the seller (zebrahouse s.r.o.) is registered as the VAT payee in the Czech Republic. Supplies to EU member states follow the stipulations of the Council Directive 2006/112/ES dated 28 November 2006 on common value added tax system, i.e. goods are supplied to other EU member states excluding Czech VAT. The possibly payable tax in the country of delivery is to be paid by the client. Our prices include supply up to the place of delivery, including packaging costs. But that applies to delivery to one address. The customer will cover costs emerged due to additional changes caused by the customer. Repeating of proof prints, required by the customer due to small deviations from the original, is considered to be a change. Samples, designs, proof prints and similar preparatory works required by the customer must be paid by the customer even in case of non-placing an order.
Internet
In case of our homepage to contain links and ads in the form of banners, referring to web sites that are out of our field of responsibility, the responsibility falls to those offering the relevant on-line services. We refuse any responsibility for referred targets.
Placing an order
The customer is bound by an order placed. Only written order of the customer or our written confirmation of an order receipt is binding for the order performance and supply.
Supply
As a term of delivery, there applies the period from written consent with printing delivered by the client. The term of delivery is stated in business days or calendar weeks. By business days we mean Monday up to Friday, except for festive days (holidays). We will take all due care while sending the goods to the customer. We accept responsibility only in case of intention or gross negligence. The term of delivery is considered fulfilled if the subject of delivery left the production plant or if readiness for delivery was announced before its expiration. In case of the order delivery to exceed the agreed time limit, the customer must provide us with an appropriate stand-by term in written form at first. After vain expiration of such a stand-by term, the customer may withdraw from the contract , unless the expiration of the term was caused by a fact that can not be influenced by us – it concerns mainly disputes by and between the employer and the employees (strike, exclusion), force major and unpredictable obstacles that are out of our will and that provably show significant influence on production or supply of the subject of delivery. The same applies even in case that such circumstances occurred at our sub-contractors. In case of the client to suffer any damage due to any delay caused due o our fault, he I entitled to require compensation for such a delay, while any other claims are excluded. Such a delay compensation reaches 0,5% for each completed week of delay, but maximally 5% in total of the relevant part of the order that can not be used in time or on contractual basis due to the delay. In case of the order to be delayed on the basis of client’s wish, he will be charged – starting as from the term of one month following the announcement of readiness for delivery – the costs on storage, but minimally 0,5% of the invoiced sum for the order per month. Fixed delivery terms are binding only if we confirmed the term of delivery in written form, taking into consideration (warning) the fixed character. Fulfilment of the delivery term is conditioned by fulfilment of contractual obligations of the client.
Damage and Losses, Risk Take Over
The risks pass to the customer as from the moment of taking over the subject of the order. This applies even in case of partial deliveries. In case of the delivery to be delayed due to circumstances that we can not affect, the risks pass to the client as from the date of readiness for delivery. Any guarantees before the transfer of risk (before the hand over of goods) for damage or loss of goods suffered by someone else’s goods located in our premises due to any reason exist only in case of intention or gross negligence. Such a limitation of guarantee applies mainly in case of consequent damages regardless their type.
Claims
In case of preliminary products and semi-products, received for the purpose of corrections, the client is obliged to check conformity in consideration of the contract, respectively he is obliged to immediately report any claim in written form. As from the moment of granting consent with printing, the risk of possibly emerged errors passes to the client, unless these are errors established only in the course of production following the consent with printing or those that could have been recognised only consequently. The same applies to all the other statements on release of the client referring further production respectively sending. Claims of errors or failures must be presented and specified in detail immediately, in maximally one week after the take – over of goods. Claims presented in oral way or by phone must be immediately confirmed in written form. The right of the client regarding application of claims connected with any imperfections anyway ceases in six months as from the moment of in-time claim presentation. In case of justified claim of imperfections and if promised features are missing, we can – according to our option and with exclusion of any other claims – repair (improve) the features or make a compensatory delivery up to the value of the order. The same applies in case of justified claim of faults related to improvement or compensation delivery. In case of delayed, forgotten or lost correction or stand-by delivery, the client may withdraw from the order. Other rights of the client, mainly rights to damage compensation not established on the subject of delivery itself, are excluded. In case of the subject of order to include improvement works or other processing for payment, we do not accept any guarantee for damages caused on such n improved or further processed product, unless the damage is caused by gross negligence or intentionally. In case of a part of delivery to show any mistakes, such a fact does not entitle the client to claim the whole delivery. Under no conditions, no guarantee is taken for damages caused by the following reasons: unsuitable or inadequate use, natural wear and tear, poor or negligent care, small deviations from the original in case of colour reproductions, small differences between proof prints and consequent prints in specified volumes. We are obliged to produce the order in compliance with the contract. When using someone else’s products, our guarantee is limited – in consideration of someone else’s performance – to passage of claims to guarantee that we take in relation to the product or performance provider. Supplies reaching 10% above or below agreed quantity cannot be subject of claims. There will always be changed the supplied quantity.
Archiving
Samples, digital data, print carriers and other objects necessary for repeated use in the form of semi-products and finished products will be saved and kept after the term of expedition only on the basis of prior agreement and for a fee. The above stated objects will be handled with due care up to the term of expedition in case of being provided by the client. We accept guarantee for them only in case of gross negligence or intentional damage. In case that the above stated objects should be insured, it must be performed by the client.
Delay in Take Over, Finished Goods Storage
The client is in delay in case of non-taking over the good in maximally one week after announcement. Paid but non taken over goods will be liquidated on client’s costs in maximally 6 months after such a delay.
Exclusive Ownership
We reserve ownership of the subject of the supply up to receipt of all and any payments emerging from the contract of supply. We are entitled to insure the subject of the supply to client’s costs against theft, damage, fire, water and other damages, in case that the client has not provably concluded such insurance. The client is not allowed to pledge the subject of the supply or to use it as a guarantee. In case of confiscation or pledge or any other dedication to a third party we must be informed immediately. In case of the client’s behaviour to be in discrepancy with the contract, mainly in case of the payment delay, we are entitled to take away the subject of the supply – after sending a reminder – and the client is obliged o give the subject to us.
Payment
The supply of goods may be performed after provable payment (after payment receipt to the seller’s account) or by sending it cash-on-delivery. An invoice may be issued as o the date of readiness for supply to partial supplies. The client may perform mutual crediting only through clear and legal claim, otherwise the client does not have any retention right or any other right to mutual crediting. In case of the fulfilment of payment claim to be endangered – after conclusion of the contract – by client’s problems with liquidity, we may require advance payment or immediate payment of all and any unpaid invoices, including those that are not due yet. More, we can also withhold undelivered goods and temporarily stop further works on pending orders. These rights are established in case that the client – regardless reminders related to delays – does not perform any payment. In case of the payment delay it is necessary to pay punitive interest in the sum of 4% above the relevant discount rate of the European central bank. This does not exclude application of other damage claims caused by delay.
Personal Data Protection According to Act No. 101/2000 Coll. as amended
The client herewith grants consent to the seller to process his personal data, i.e. name and surname, trade name, permanent address / headquarters respectively address of the plant, e-mail address, company ID, tax ID, telephone numbers and banking account number. The purpose of personal data processing is to conclude the contract and fulfilment of emerging obligations. The data will be electronically processed for the time of seller’s business activities in the territory of the Czech republic. The client also provides the seller with his consent for passing necessary data and information to sub-contractor with the purpose of the order fulfilment and to the transport company with the purpose of arrangement of finished order transport. In case of the client to grant his expressed consent for unspecified time period, the seller will use his data to be able to provide information on new products and other offered news in the future. The client is entitled to access his own processed personal data, he has the right to repair incorrectly specified personal data, the right to protect his private life and the right to processing pf his personal data in compliance with legal rules of the Czech republic. The client is entitled to ask the seller for explanations and possibly for elimination of any illegal status. Provision of personal data to the seller is voluntary. All and any personal data will be exclusively treated as confidential and in compliance with legal rules of the Czech Republic. In the course of data processing, there will be fully respected the client’s rights in compliance with legal stipulations. The client may express his disagreement or he may cancel his agreement with the above-described use and/or processing of data to the seller (zebrahouse s.r.o.) at any time. After receiving the client’s disagreement respectively after cancellation of his consent, the seller will not continue in use and processing of the data concerned. In case of any doubts regarding seller’s compliance with act No. 101/2000 Coll., the client is entitled to address the Personal Data Protection Authority with its headquarters in Prague to arrange corrective measures.
Venue
The venue and the place of fulfilment for all and any claims emerging from the contractual relation and legal disputes is in the location of seller’s headquarters.
The general business terms apply as from the date of their publication: 1.3.2008
Impressum
zebrahouse s.r.o.
Slavíčkova 1a
CZ-638 00 Brno
Czech Republic
Company ID: 28267711
Tax ID: CZ28267711
Executive Manager of the Company: Stefan Harder